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Training & Technical Enablement

Detera provides specialized technical training programs designed for IT teams responsible for enterprise platforms, data & analytics environments, container infrastructures and mission-critical systems.

Our training programs go beyond theoretical knowledge. They are built around real enterprise architectures, operational scenarios, troubleshooting practices and hands-on exercises derived from real-world platform experience.

Whether you are building a new platform, expanding your technical team or preparing your organization for a new architecture, Detera helps your teams develop the practical skills required to operate complex environments with confidence.


SAS Platform Administration

Develop the skills required to install, operate, monitor and troubleshoot enterprise SAS environments.

Training can be tailored for SAS Viya and SAS 9.4 environments.

Key Topics

  • SAS Viya architecture and platform components

  • SAS 9.4 architecture and administration

  • User, group and authorization management

  • CAS administration

  • Compute and Launcher services

  • SAS Model Manager and related platform services

  • Logging and troubleshooting

  • Backup and recovery concepts

  • Platform monitoring

  • Performance analysis

  • Upgrade and maintenance operations

  • High availability and disaster recovery concepts

Hands-on scenarios can be prepared according to your organization's own SAS architecture.


Kubernetes & Container Architecture

Understand the technologies behind modern enterprise application platforms.

This training focuses on Kubernetes-based infrastructures used to run highly available, scalable and containerized enterprise applications.

Key Topics

  • Container architecture fundamentals

  • Docker and OCI concepts

  • Kubernetes architecture

  • Pods, Deployments and StatefulSets

  • Services and networking

  • Persistent storage and PVC architecture

  • ConfigMaps and Secrets

  • Resource management

  • CPU and memory limits

  • Health checks and probes

  • Scheduling and node management

  • Troubleshooting containerized applications

  • Kubernetes security concepts

  • High availability architectures

Training can also be customized for Red Hat OpenShift environments.


Red Hat OpenShift Administration

A practical training program for infrastructure and platform teams operating enterprise OpenShift environments.

Participants gain an understanding of OpenShift architecture as well as the operational processes required to maintain application platforms running on Kubernetes.

Key Topics

  • OpenShift architecture

  • Projects and namespaces

  • Nodes and cluster resources

  • Operators

  • Routes and services

  • Storage architecture

  • SCC and security concepts

  • Resource management

  • Application deployment

  • Cluster troubleshooting

  • Monitoring

  • Platform maintenance


Linux System Administration

Strengthen the Linux knowledge required for modern enterprise platforms.

The training focuses on Linux administration practices commonly required in SAS, Kubernetes, database and middleware environments.

Key Topics

  • Linux system architecture

  • Service management

  • Filesystems and storage

  • Networking

  • Process and resource management

  • User and permission management

  • Log analysis

  • Performance troubleshooting

  • Shell utilities

  • System monitoring

  • Security fundamentals


Enterprise Platform Troubleshooting

Learn a structured methodology for identifying and resolving problems in complex enterprise environments.

Instead of focusing on a single technology, this training teaches teams how to analyze problems across application, operating system, container, database, network and storage layers.

Key Topics

  • Troubleshooting methodology

  • Log analysis

  • Application health checks

  • CPU and memory analysis

  • Network troubleshooting

  • Storage and filesystem analysis

  • Kubernetes troubleshooting

  • Database connectivity

  • Service dependencies

  • Root cause analysis

  • Incident investigation

  • Creating effective technical evidence


PostgreSQL Operations & Administration

Designed for teams operating PostgreSQL-based enterprise platforms.

Key Topics

  • PostgreSQL architecture

  • Database processes

  • Memory management

  • Connection management

  • Query monitoring

  • Performance analysis

  • Backup and recovery

  • Replication concepts

  • High availability

  • PostgreSQL logging

  • Operational troubleshooting

Advanced sessions can also cover enterprise PostgreSQL environments running inside Kubernetes.


Platform Monitoring & Observability

Learn how to monitor complex platforms before problems become incidents.

Key Topics

  • Infrastructure monitoring

  • Application monitoring

  • Metrics, logs and events

  • Kubernetes monitoring

  • Resource utilization

  • Capacity analysis

  • Alert design

  • Log correlation

  • Performance indicators

  • Operational dashboards

  • Incident analysis


High Availability & Disaster Recovery

Understand how enterprise platforms are designed to continue operating during infrastructure and application failures.

Key Topics

  • High availability architecture

  • Application redundancy

  • Load balancing

  • Database availability

  • Kubernetes resiliency

  • Storage considerations

  • Backup architecture

  • Disaster recovery planning

  • Recovery procedures

  • Failover scenarios

  • Recovery testing


Platform Upgrade & Migration

Prepare technical teams for complex infrastructure modernization projects.

This training focuses on planning and executing platform upgrades and migrations while minimizing operational risk.

Key Topics

  • Upgrade planning

  • Dependency analysis

  • Pre-check procedures

  • Backup strategy

  • Compatibility assessment

  • Kubernetes and platform upgrades

  • Migration planning

  • Validation procedures

  • Rollback strategies

  • Post-upgrade verification


Training Designed Around Your Environment

Every organization operates a different architecture.

Instead of delivering only standard course material, Detera can customize training based on your existing infrastructure, technology stack and operational requirements.

Training environments and exercises can be designed around technologies such as:

SAS Viya • SAS 9.4 • Kubernetes • Red Hat OpenShift • Linux • PostgreSQL • Container Platforms • Storage • Networking • Monitoring • High Availability


Hands-On Learning

Our training approach combines architecture, administration and real operational scenarios.

Participants work through practical exercises including system checks, troubleshooting scenarios, log analysis, resource investigation and platform operations.

The objective is not only to understand how the technology works, but also to understand how to operate it in production.


Training Formats

Training programs can be delivered as:

On-Site Training
Instructor-led training delivered at your organization.

Remote Instructor-Led Training
Interactive technical sessions delivered remotely.

Hands-On Workshops
Scenario-based sessions focused on real infrastructure and operational challenges.

Customized Corporate Training
Training content specifically designed for your architecture, team and technology stack.


From Knowledge to Operational Confidence

Modern enterprise platforms require more than documentation.

Detera combines technical expertise, real production experience and hands-on practices to help your teams build the skills they need to operate critical platforms confidently.

Build the right skills for your platform.

Contact us to design a training program tailored to your organization.

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